Sunday 5 September 2010

How to record a phone call

Worried about that phone call with a staff member or client? Need to record your audio training session so it can be replayed at a later date? The reasons for wanting to record a phone call are various. The ways to carry out the recording are equally various.

One simple way for UK residents is to use Record Your Call.  After registering on the site, to record a call you dial an 0871 number then enter the number of the person you want to speak to. To replay the call you dial another 0871 number.   You can sign up for an incoming 0871 number which can record all calls.

The disadvantage is the cost of the 0871 number which is a premium line (approx 10p/min from a land line, mobiles will be higher).  However, for that one off call this methods is quick, easy and requires no technical knowledge or equipment.

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